Delivery in the UK is FREE for Front Door Delivery. International deliveries are charged by volumetric weight and are calculated at the checkout.

In-stock items are available within 3-16 business days depending on stock location and your destination. Made-to-order and custom hand knotted rugs have a standard lead time of 16-22 weeks, with hand loomed rugs at 10-14 weeks.

Deliveries to all international addresses will take longer, but we try to send all orders by the quickest route possible.

For delivery to any of the following countries, please contact your local showroom directly to make an enquiry or place an order: Canada, Mexico, Russia, Spain, and United Arab Emirates.

For delivery within the US, please utilize our US website www.therugcompany.com/us

For delivery within the EU, please utilize our EU website www.therugcompany.com/eu

All of our rugs are 100% handmade in various qualities such as hand knotted, hand loomed, handwoven aubusson, and hand tufted. Most of our rugs are made out of natural fibres such as wool and silk, which are viewable under our product description page.

Due to the handmade nature of our products, we are able to customise our area rugs to better fulfil your space; including but not limited to runners, wall-to-wall, and uniquely shaped rugs.

To choose the most appropriate rug size for your space, please measure your complete furniture set-up and refer to our Size and Fitting Guide accessible online.

Our products are sold to both retail and trade clients purchasable online or through our showrooms, franchise locations and authorised agents.

If you are an interior designer/architect and have an online trade account with The Rug Company, please log in to purchase items online. Otherwise, please register online for a web Trade account.

For any questions, please contact our online Customer Service team or The Rug Company showroom nearest to you.